Policy · Evergrowkids
Shipping Policy
Evergrow provides clear and transparent information on how we handle shipping for all orders placed through our store.
01
Overview & Regions Served
We are delighted to serve customers throughout the United States and selected international locations. Please visit our website for a list of specific countries available for shipping.
02
Processing Time
Orders are typically processed within 1–3 business days following order confirmation, excluding weekends and holidays.
03
Shipping Methods & Carriers
We provide various shipping options, including standard and expedited services, utilizing reliable carriers such as USPS, FedEx, and UPS.
04
Estimated Delivery Time
Delivery times vary based on the chosen method: Standard shipping generally takes 5–10 business days, while expedited shipping can arrive in 2–3 business days.
05
Shipping Costs
Shipping charges are calculated during checkout, based on the selected shipping method and destination. Free shipping is available on orders exceeding a specified threshold.
06
Order Tracking
After your order is dispatched, you will receive a tracking number via email. This number allows you to track your shipment’s progress online.
07
Delays, Lost, or Damaged Shipments
Should you experience any delays, or if your shipment is lost or damaged, please contact us immediately. Our team will assist you in accordance with the carrier’s policies. You can reach the shipping team at Monday – Saturday, 8:00 AM – 5:00 PM. Closed: Sunday & Public Holidays and we will respond within within 24 business hours.
08
Address Changes
Once an order is confirmed, we are unable to change the shipping address. Please ensure all information is correct before completing your purchase.