Policy · Evergrowkids
Overview & Regions Served
We are pleased to serve customers across the United States and select international locations. Please check our website for specific countries available for shipping.
Processing Time
All orders are processed within 1–3 business days from the time of order confirmation, excluding weekends and holidays.
Shipping Methods & Carriers
We offer various shipping options including standard and expedited methods through trusted carriers such as USPS, FedEx, and UPS.
Estimated Delivery Time
Delivery times vary by method: Standard shipping typically takes 5–10 business days, while expedited options can reduce this to 2–3 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the method selected and destination. We offer free shipping on orders over a specified threshold.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.
Delays, Lost, or Damaged Shipments
In the event of delays, lost, or damaged shipments, please contact us promptly. We will assist you in resolving the issue according to the carrier’s policies.
Address Changes
Once an order is placed, we cannot modify the shipping address. Please ensure all details are correct before finalizing your purchase.