Policy · Evergrowkids
Our return policy is designed to ensure that you can shop with confidence. If your purchase does not meet your expectations, you may return eligible items within the specified period for a refund or store credit.
Items must be returned in their original condition—unused, unopened, and with all tags attached. Packaging should be intact to qualify for a return.
You have 30 days from the delivery date to initiate a return for your items.
The following items cannot be returned: personalized items, final sale items marked at checkout, and any items that show signs of wear or damage.
Currently, we do not facilitate direct exchanges. To switch an item, simply return it for a refund and place a new order.
Customers are responsible for return shipping costs, unless the return is due to an error on our part. Please use a secure shipping method with tracking.
1. Email us at support@evergrowkids.shop within 30 days of delivery.
2. Include your order ID and reason for the return.
3. We will respond within 1-2 business days with a Return Merchandise Authorization number.
4. Ship the item back using a trackable service to the address provided.
For details on how refunds are processed, please refer to our Refund Policy.
